General Aviation FAQs
We recommend at least 24 hours before arrival. If you need a reservation within 24 hours, please call our reservation center at 833-851-8629 (6am-10pm CST, 7 Days a week).
Within 24 hours of receipt of your request, we’ll email you a reservation confirmation.
To modify or cancel your reservation please call our reservation center at 833-851-8629 (6am-10pm CST, 7 Days a week).
To better serve our customers, we've transitioned to a reservation request process managed by our dedicated team of General Aviation experts. This allows us to ensure vehicle availability and provide a more personalized experience for every reservation.
No. Assistants, travel coordinators, and flight crew can all submit requests on a traveler's behalf. The form captures the requestor's contact details and the traveler's name separately, so confirmation comes back to whoever booked it.
We offer a seamless rental experience at thousands of FBOs across North America.
Every Emerald Club member has a profile with driver’s license and credit card information. These details allow us to quickly confirm a reservation without requiring an email or phone call.
