Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
This car rental branch is located on the tail end of Waikiki Beach near the Honolulu Zoo. The rental desk is just down the main hall from the check-in counters, adjacent to the parking garage entrance. Jeeps are particularly popular rentals at this location (based on availability).
Diamond Head, Koko Head, North Shore, Pearl Harbor
Parking in Waikiki is extremely tight. We recommend for customers to park in their respective hotels' parking lot which typically ends up being the most budget friendly option.
After hours returns are only available for customers who rented from the Marriott Enterprise location. Customers can enter the Marriott Garage via Ohua St. and park in one of the Enterprise designated stalls. The drop box is located adjacent to the Enterprise branch in the main lobby.
- Diamond Head - approx. 20 minutes
- Koko Head - approx. 30 minutes
- Pearl Harbor - approx. 30 minutes
- North Shore - approx. 1 hour