What forms of payment are accepted for renting a car?
 

At our airport locations, located within the United States and Puerto Rico, you can provide a credit card or debit card as an acceptable form of payment. Please be advised when using a debit card, special conditions may apply, so please read all the conditions below.

Credit Cards
 

• A major credit card is a card that is supported by a pre-determined line of credit, and not a bank account, or a pre-paid balance.
• We currently accept American Express, Discover Network, MasterCard, and Visa credit cards at our US Aiport Locations.
• At the time of rental, a credit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional security deposit may be required. To find out the cost of the security deposit, you will need to contact the location directly.
• The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
• If the renter reserved online, the name printed on the card presented by renter must match the name booked for the online transaction and identification presented.

Debit/Check Cards
 

• Debit/Check cards are accepted for customers with proof they have incoming and outgoing flight itinerary at the rental location. Customers must have proof of a ticketed return or outbound trip from the location where the vehicle will be returned on an airline, cruise ship or train. For customers not deplaning or disembarking at the rental location and/or do not have evidence of a return or outbound trip, Debit/Check cards are only accepted as a form of payment at the time of return.
• At the time of rental, a debit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional security deposit may be required. To find out the cost of the security deposit, you will need to contact the location directly.
• The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
• At the end of the rental, if you are entitled to a refund, the location will release the funds immediately. Due to bank processing times, this could be delayed a couple days, but we find that typically customers have their refund within 15 business days.

FORMS OF PAYMENT NOT ACCEPTED:

Cash

Virtual Credit Cards:

• Enterprise does not accept online-only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online use.
• Enterprise shall not assume responsibility or liability in connection with the use of on-line only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online transactions.
• Enterprise shall have no obligation to honor transactions made with such cards.

At our non-airport locations, located within the United States and Puerto Rico, you can provide a credit card or debit card as an acceptable form of payment. Please be advised when using a debit card, special conditions may apply, so please read all the conditions below.

Credit Cards

• A major credit card is a card that is supported by a pre-determined line of credit, and not a bank account, or a pre-paid balance.
  
• We currently accept American Express, Discover Network, MasterCard, and Visa credit cards at our US Airport Locations.
• At the time of rental, a credit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional security deposit may be required. To find out the cost of the security deposit, you will need to contact the location directly.
• The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
• If the renter reserved online, the name printed on the card presented by renter must match the name booked for the online transaction and identification presented.

Debit/Check Cards or Money Order

• Some Enterprise Rent-A-Car locations may accept debit cards to secure the rental transaction. To reserve a vehicle without a major credit card, please contact the local office directly.
• A rental branch may require a combination of these items:
  • Two current utility bills - example: water bill, gas bill, or an internet/cable bill. 
  • Your most recent paycheck stub
  • A minimum deposit plus the entire cost of the rental at the time of pickup. Please see renter requirements policy when booking a reservation as the amount can vary between locations.
  • Proof of insurance.
  • Personal references - for security reasons, when you come in the branch may ask for two people they can contact to verify who you are and where you live. Most of the time you will need their full name and phone number.
• To get specific requirements or to find out if the location you wish to rent from allows cash or money orders, please contact the renting location directly.
• At the time of rental, a debit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional security deposit may be required. To find out the cost of the security deposit, you will need to contact the location directly.
• The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
• At the end of the rental, if you are entitled to a refund, a refund will be released to your bank. Refunds are generally received within 20 business days from the conclusion of the rental. For payments made by cash, check or money order, any such excess will be refunded by check.

At our airport locations, located within Canada, you can provide a credit card as an acceptable form of payment.

Credit Cards
 

• A major credit card is a card that is supported by a pre-determined line of credit, and not a bank account, or a pre-paid balance.
• We currently accept American Express, MasterCard, and Visa credit cards at our Canadian Aiport Locations.
• At the time of rental, a credit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional security deposit may be required. To find out the cost of the security deposit, you will need to contact the location directly.
• The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
• If the renter reserved online, the name printed on the card presented by renter must match the name booked for the online transaction and identification presented.

METHODS OF PAYMENT NOT ACCEPTED:

Debit/Check Cards
 

• Debit/Check cards are not accepted at the time of pickup
• At the time of return, the location may accept money orders, traveler's checks, or a debit card, as long as it is not a Canadian based debit card, as a form of payment.

Cash
 

Virtual Credit Cards
 

• Enterprise does not accept online-only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online use. 
• Enterprise shall not assume responsibility or liability in connection with the use of on-line only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online transactions.
• Enterprise shall have no obligation to honor transactions made with such cards.

At our non-airport locations, located within Canada, you can provide a credit card or debit card as an acceptable form of payment. Please be advised when using a debit card, special conditions may apply, so please read all the conditions below.

Credit Cards
 

• A major credit card is a card that is supported by a pre-determined line of credit, and not a bank account, or a pre-paid balance.
• We currently accept American Express, MasterCard, and Visa credit cards at our Canadian non-Aiport Locations.
• At the time of rental, a credit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional security deposit may be required. To find out the cost of the security deposit, you will need to contact the location directly.
• The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
• If the renter reserved online, the name printed on the card presented by renter must match the name booked for the online transaction and identification presented.

Debit/Check Cards or Money Order
 

• Some Enterprise Rent-A-Car locations may accept debit cards, pre-paid cards, or other forms of payment to secure the rental transaction. To reserve a vehicle without a major credit card, please contact the local renting location directly.
• Any deposit or cost of the rental held at the start of the rental is a ‘sale’ on the debit card as funds are being taken from your checking account.
• For security reasons, many Enterprise branches do not accept cash payments. We apologize for any inconvenience. However, some branches may accept cash or a money order using the "cash qualification" process below for customers who do not have a credit card.
• Generally, a branch may require some, but not limited to, the following:
  • Two current utility bills - example: water bill, gas bill, or an internet/cable bill. 
  • Your most recent paycheck stub
  • A minimum deposit plus the entire cost of the rental at the time of pickup. The deposit amount varies by location so it is always best to contact them directly.
  • Proof of insurance - if you don't have insurance, don't worry; we can help make sure you are protected. To learn more about our protection products, click here.
  • Personal references - for security reasons, when you come in the branch may ask for two people they can contact to verify who you are and where you live. Most of the time you will need their full name and phone number.
• To get specific requirements or to find out if the location you wish to rent from allows cash or money orders, please contact the renting location directly.
  
• At the time of rental, a debit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional security deposit may be required. To find out the cost of the security deposit, you will need to contact the location directly.
• The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
• At the end of the rental, if you are entitled to a refund, a refund will be issued by cheque. Refunds are generally received within 20 business days from the conclusion of the rental.