Catastrophe Title
Last Updated: Feb 2, 2022 - 4:09pm
Summary of Event
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Affected Locations
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Branches
Frequently Asked Questions (FAQs)
Are my rental fees being dropped?
At this time, drop and one-way fees will be waived for customers who rented a vehicle and return to another location in the U.S.
For location-specific information, customers are encouraged to call the branch which they rented.
Will I be charged a late fee if I am unable to return my vehicle?
If there are unforeseen circumstances prohibiting you from returning your vehicle, please call the branch from which you rented.
My vehicle is flooded, what should I do?
If your vehicle has been flooded, please contact the branch from which you rented.
The branch where I rented my vehicle has not reopened, what do I do?
Phone lines will remain open at all locations impacted. Please call your local branch and they will assist you.