Hours & Services
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Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Follow the signs to car rental - Enterprise / Alamo / National.
Additional drivers are available for NOK 50.00 including tax per day. Unauthorized drivers are fully responsible for all damages to the Enterprise vehicles and damages caused by Enterprise vehicles. The person on the reservation is considered as the main driver, he or she should be present at time of pickup and responsible of any rental and rental related charges.
After-Hours Pick-up
Pick-up outside normal opening hours is available for all vehicle groups. The location offers after-hours pick-up service through online reservation. For the after-hours pick-up service there is a fee of 500 NOK (incl. VAT) and customers are required to provide a valid mobile number and email to provide further instructions.
Please note that the station is unmanned during your pick-up time and its therefore vital that your rental agreement is signed, and all payment authorizations are completed prior to arrival. Therefore, please complete your check-in process via the link received in your pre-check in email 48 hours prior to pick up.
All information is required including: full name, home address, phone number, email address, driving license information and credit card details.
Additional protections and products will be available during the pre-check in.
An authorization will be made on your credit card consisting of 10.000 NOK on the contract plus additional charges (if any). The rental agreement will be sent to your email for you to sign.
Please review our rental agreement and Terms and Conditions before signing.
Please note that your booking is not confirmed unless all the above requirements have been met, and you have received the final signed rental agreement by email.
You will receive a link from our vendor partner Sharebox where it will prompt for driver license information, including picture front and back of the driver license document. Once submitted, you will receive a location ID to retrieve your rental keys. Arrival:
- Once in arrivals hall, please continue outside, turn right and our office will be in front of you. The key box is located to the right of the door to our office.
- Please follow the instructions emailed prior to arrival or stated on the key box to get your key.
- WiFi/data is needed to access the rental key provided during After Hours reservation. If you cannot access WIFI/data, have any issues, or need assistance, please contact 24-hour helpline who will help you.
- When you have collected your key, proceed to parking area P2, approx. 200 meters from the office. Our vehicles are placed in second row marked with Alamo/Enterprise/National signs.
- Your vehicle has been checked for damages and if any, they are marked on your rental agreement, received on email after signing the agreement. Please take time to walk-around your vehicle before leaving the parking garage, if you notice a new damage take a picture/video with time/date and contact our branch as soon as possible during working hours to inform us of the new damage.
- To exit the parking area, follow the signs for ‘Exit’.
After-Hours Return
Vehicles can be returned outside the opening hours of this rental location. Please park the vehicle in a safe and secure designated parking space on the airport property only. Make sure the vehicle is locked and ensure you have gathered all personal belongings before leaving. Place the keys in the drop box. The drop box is located to the right of the main entrance.. No additional charges apply for returns outside the opening hours. The renter’s responsibility for the vehicle and rental charges end once an employee inspects the vehicle the next business day.
The minimum age requirement to rent all vehicles is 28. There is no maximum rental age. Renters between the age of 19 and 24 may rent all categories except Premium and Luxury vehicles, but may rent Premium Vans and Buses. A young driver fee of 100.00 NOK per day applies to all renters between the age of 19 and 24. Young drivers must have held their driving license for a minimum of 1 year. Renters between the age of 25 and 27 may rent all categories except Luxury. No additional fee apply to these young drivers.
Vehicles can be driven into all countries except Ukraine, Belarus, Moldova, Bulgaria, Serbia, Bosnia, Croatia, Slovakia, Estonia, Latvia, Lithuania, Russia, Poland, Czech Republic, Hungary, Serbia and Slovenia. Ferry crossings with the vehicle are permitted. A cross-border fee of 250 NOK per day applies for the duration of the rental up to a maximum charge of 10 days (2,500 NOK). In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require authorization. Unauthorized cross-border travel will result in a breach of contract and incur a penalty charge of 10.000 NOK.
Currently not offered in Norway.
All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. This one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, the desired route, and car category.
Collision Damage Waiver And Theft Protection (CDWTP) is an optional coverage that reduces the renter's liability in case of damage to the body work, theft or attempted theft of the vehicle. If CDW is not included in the reservation, the renter has liability up to the full market value of the vehicle. If CDWTP is not included in the reservation, it is available for purchase.
If included in the reservation or purchased, the excess amount is 15,000 NOK for all car classes except premium, luxury and passenger van categories where the deductible is 20,000 NOK. Excess will be charged every time a vehicle is damaged/stolen.
Before purchasing CDW it is advised to determine, if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If CDW is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDW is not insurance.
Fuel service option (FSO) is offered at time of check out and price is depending on the vehicles tank size.
Ask the rental agent at the counter.
The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.
Please use the link below to read the terms and condition in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring
All major credit cards, issued by either American Express, Mastercard, Visa and Diners Club are accepted. All cards presented must be in the renter's name. Digital cards (Apple Pay/Google Pay etc.), traveler checks, prepaid cards, cash, debit cards and retail store cards are not accepted as methods of payment. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 10,000 NOK for all categories except luxury vehicles. For luxury vehicles two credit cards are required in the renter’s name and a total deposit of 20,000 NOK will be taken (10,000 NOK deposit + cost of the rental and any additional charges on one card and 10,000 NOK deposit on the second card).
At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Norway. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European union renters an international driving permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland Or United States. Special requirements apply for driving licenses of the People's Republic Of China And Vietnam. Please turn to your embassies for further information.
Passport information: renters from countries with Schengen agreement (including Iceland, Norway And Switzerland) will need to present a valid national identity card or passport at the rental counter as proof of identity.
All other renters will need to present a valid international passport in roman alphabet at the rental counter as proof of identity. The above conditions is also applicable for all additional drivers, if any.
Third Party Liability insurance is mandatory by law and included with all rental rates. There is no limit to the amount of Liability insurance coverage per accident for personal injury or death. Liability insurance covers per accident for property damage up to 10,000,000.00 NOK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.
Pick-up outside normal opening hours is available for all vehicle groups. The location offers after hours pick up service through online reservation only and customers are required to provide a valid mobile number and email to provide further instructions.
Please note that the station in unmanned during your pick-up time and its therefore vital that your rental agreement is signed, and all payment authorizations are completed prior to arrival. Therefore, please complete your check-in process via the link received in your pre-check in email 48 hours prior to pick up.
All information is required including: full name, home address, phone number, email address, driving license information and credit card details.
Additional protections and products will be available during the pre-check in.
An authorization will be made on your credit card consisting of 10.000 NOK on the contract plus additional charges (if any). The rental agreement will be sent to your email for you to sign.
Please review our rental agreement and Terms and Conditions before signing.
Please note that your booking is not confirmed unless all the above requirements have been met and you have received the final signed rental agreement by email.
You will receive a link from our vendor partner Sharebox where it will prompt for driver license information, including picture front and back of the driver license document. Once submitted, you will receive a location ID to retrieve your rental keys. Arrival:
- Once in arrivals hall, please continue outside, turn right and our office will be in front of you. The key box is located to the right of the door to our office.
- Please follow the instructions emailed prior to arrival or stated on the key box to get your key.
- WiFi/data is needed to access the rental key provided during After Hours reservation. If you cannot access WIFI/data, have any issues, or need assistance, please contact 24-hour helpline who will help you.
- When you have collected your key, proceed to parking area P2, approx. 200 meters from the office. Our vehicles are placed in second row marked with Alamo/Enterprise/National signs.
- Your vehicle has been checked for damages and if any, they are marked on your rental agreement, received on email after signing the agreement. Please take time to walk-around your vehicle before leaving the parking garage, if you notice a new damage take a picture/video with time/date and contact our branch as soon as possible during working hours to inform us of the new damage.
- To exit the parking area, follow the signs for ‘Exit’.
For additional questions, please visit our main car rental FAQs page.