This site uses cookies for analytics and interest-based advertising purposes. Read our Cookie Policy or click on AdChoices for more information. Ad Choices

Ottawa Car Rental Covid-19 FAQs

Is Enterprise open?

Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.

What steps are being taken to clean rental cars?

Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches. 

What is the current car rental process?

To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.

Can I modify, extend, or cancel my reservation?

You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation. 

Things to Do

in Ottawa

Take a look back in time at the Canadian War Museum, tour Parliament Hill, and visit the Rideau Canal which is a waterway in the summer and an ice skating rink in the winter.
Ottawa

Day Trips

Head over to Toronto to see many tourist attractions such as the CN Tower or the Royal Ontario Museum which are located right in downtown Toronto. Others, like the Toronto Zoo or Casa Loma are on the outskirts of the city center and can be conveniently reached by car.
Offers

Looking for a Deal?

We've got 'em. With over 7,200 locations in more than 30 countries worldwide, you'll find a deal just about anywhere you're driving.

Cheap Car Rental Rates

Find great deals on rental cars throughout our Ottawa city and airport locations and book today.

Rental Car Classes in Ottawa

Full Size Cars, Economy cars, SUVs, Minivans, Luxury cars, and Pickup Trucks

Enterprise Truck Rental in Ottawa

Need a truck? Our moving trucks, cargo vans and towing equipped pickup trucks are available for daily, weekly or monthly rental.