Meeting Business Traveler Expectations in a New Era of Managed Travel

As business travel continues to recover, how will travelers’ expectations change, and will corporate travel policies migrate more toward cost savings or traveler satisfaction? What changes from the pandemic might become permanent?

Enterprise and National partnered with BTN Group to identify differences in traveler and travel manager priorities. The study shows gaps exist, but not always over the issues you might expect.

Disclosure: This white paper was created by Northstar Travel Group, LLC and paid for by Enterprise Holdings, Inc. The content of this white paper was developed solely by Northstar Travel Group, LLC, and all views and opinions contained herein are strictly those of Northstar Travel Group, LLC. Enterprise Holdings, Inc. and its affiliates and do not necessarily endorse the content contained herein.